Claims, Assistance & Policy Help
Know what to do after purchase, how to find your documents, submit changes, start a claim, or get help while traveling.
Policy Documents
Claims
- What Documentation Should I Collect If Something Happens During My Trip? What documentation should I keep?
- How to file a travel insurance claim with TripArmor®
- Travel Insurance for Remote and Adventure Destinations: What Travelers Should Know
- What Happens If I Get Sick While Traveling Internationally?
- I Lost My Passport While Traveling. What Should I Do?
- Will Travel Insurance Pay the Hospital Directly?
- Does Travel Insurance Cover Lost or Stolen Electronics, phones or laptops?
- What happens after you file a claim? How long will it take and what if it is denied?
- How Do I File a Travel Insurance Claim? • How do travel insurance claims work?
- What Should I Do If I'm Hospitalized or Need to See a Doctor While Traveling?
- What Phone Number Should I Call in a Travel Emergency?
- Does My Travel Insurance Agent Handle My Claim?
- What Happens If My Luggage Is Delayed, Lost, or Stolen?
Policy Changes
- How Do I Submit a Change Request for My Travel Insurance Policy? My date changed.... How do I Change It?
- Can I Add/Delete Another Traveler to My Travel Insurance Policy?
- Can I Cancel My Trip for Any Reason?
- Can I Cancel My Travel Insurance Policy? Or Can I transfer my policy to another trip?
- Travel Insurance Billing & Payment Questions
- Can I Make Changes to My Travel Insurance Policy? I need to update my coverage or information.
- Can I Change the Beneficiary on My Travel Insurance Policy?
- What Happens If My Traveling Companion Has to Cancel? Can your travel companion's illness cancel your trip?