TripArmor® is designed to give you strong core protection where it matters most- medical coverage, evacuation, and travel support - with the option to add Trip Cancellation coverage if needed.

Emergency Medical Coverage
Covers medical treatment, hospital stays, physician services, and emergency dental expenses if a traveler becomes sick or injured while away from home.

Emergency Medical Evacuation
Provides transportation to the nearest appropriate medical facility when needed, with up to $1,000,000 in coverage — especially important for international and mission travel.

24/7 Teladoc Access
Connect with a licensed physician anytime during your trip for non-emergency medical concerns. This can help you avoid unnecessary clinic visits, get prescriptions, or simply have peace of mind when something feels off. (Non-Insurance Services)

Trip Interruption Coverage
Provides reimbursement for unused trip costs and additional transportation if your trip is cut short or disrupted — up to $1,000 of your insured trip cost.

Travel Delay Benefits
Covers meals, lodging, and necessary expenses if your trip is delayed 8 or more hours.

Missed Connection Coverage
Reimburses additional transportation costs if a traveler misses a scheduled departure due to a covered delay.

Baggage Protection
Provides reimbursement for lost, stolen, or damaged baggage and personal belongings during your trip.

Political, Security & Natural Disaster Evacuation
Provides transportation to safety if travelers are affected by civil unrest, security threats, or natural disasters during their trip.

Built for Group & Mission Travel
Includes benefits like bedside companion support and coordinated assistance services, helping both travelers and team leaders navigate unexpected situations with confidence.

Optional Coverage Upgrade

Trip Cancellation Coverage 
Reimburses prepaid, non-refundable trip costs if a traveler must cancel for a covered reason such as illness, injury, or other unforeseen events.

Cancel For Any Reason (CFAR) Upgrade
Provides additional flexibility by allowing you to cancel your trip for reasons not otherwise covered and receive a partial reimbursement.

This upgrade is only available if added within 20 days of your initial trip deposit.

TripArmor® Travel Protection Plan was created exclusively by Mission Trip Insurance with ICI Traveler for a specific type of traveler. Because of our exclusive flat-rate pricing, this plan is available only to those traveling for faith-based and ministry purposes.

This Plan Is For:

• Mission trip travelers
• Churches organizing group travel
• Mission trip organizations
• Faith-based tour travelers — including Israel tours, Holy Land tours, Footsteps of Paul tours, and similar itineraries

Not Sure If You Qualify?

This plan is not available for general leisure travel, vacation travel, or cruises unrelated to faith-based or ministry purposes. If you're unsure whether your trip qualifies, contact our team before purchasing — we're happy to help you find the right coverage.

When the unexpected happens, you're not on your own.

The TripArmor® plan includes access to 24/7 emergency travel assistance services provided by IMG's iTravelInsured, available worldwide throughout your covered trip.

Available services include:

• 24/7 worldwide emergency travel assistance
• Emergency travel arrangements (rebooking support due to illness or trip interruption)
• Lost passport and travel document assistance
• Lost luggage assistance and communication with carriers
• Embassy or consulate referral
• Emergency message relay to family or employer
• Emergency prescription replacement
• Medical referral and assistance locating local providers
• 24-hour medical monitoring if hospitalized
• Emergency cash transfer assistance (up to $500)
• Legal referrals
• Emergency translation services

These services are designed to provide guidance and support when you need it most - so you're never navigating challenges on your own.

Note: Assistance services offer referral and coordination only. You are responsible for the cost of any actual medical, legal, transportation, or other services received.

IMG/ iTravelInsured Emergency Assistance Line: +1.317.655.9796

We've simplified the most important coverage details for you throughout this page. If you'd like to review the full plan language or supporting materials, all official plan documents are available below.

📊 TripArmor Comparison Guide

A quick side-by-side overview of TripArmor plan options and coverage highlights. A great starting point for understanding what's included.

📋 TripArmor Event of Loss Flyer

Step-by-step guidance on what to do when something goes wrong — who to call, what to document, and how to start the process.

📑 TripArmor Certificate of Insurance - Full Plan Wording

The complete legal plan document with all terms, conditions, coverage details, exclusions, and state-specific endorsements. Underwritten by United States Fire Insurance Company, administered by IMG.

We're here to help if you need it.

Claims are handled directly by your insurance carrier, as they are the ones responsible for reviewing, approving, and paying claims based on your plan. 

While we don't make claim decisions, our team is here to support you every step of the way - whether that's helping you understand the process or answering questions along the way. Our goal is to make sure you feel confident in what to do next, without navigating it alone.

Filing a claim is simple and can be done online through a secure MyIMG account.

→ Start your claim at https://www.imglobal.com/claims-center

Step 1: Start Your Claim Create or log into your MyIMG account at imglobal.com/member. Navigate to the claims area and follow the prompts to submit your claim. Have your plan information and travel and incident details ready.

Step 2: Upload Supporting Documents You may be asked to provide documentation such as:

• Trip confirmations or receipts
• Medical records or physician statements
• Airline or travel supplier documentation
• Proof of delay, cancellation, or interruption
• Police reports (required for theft or accident-related claims)

These documents help verify your claim and allow for a smoother review process.

Step 3: Track Your Claim After submitting, you'll receive a confirmation. You can return to your MyIMG account at any time to check your claim status or upload additional documents.

Step 4: Receive Your Reimbursement Once your claim is reviewed and approved, reimbursement will be issued based on your plan coverage. Processing times may vary depending on the complexity of the claim.

Need Help With Your Claim?

If you have questions or need assistance with your claim, the iTravelInsured claims team is available to help.

Phone: 1-866-243-7524 or 1-317-655-9798 Email: iTravelClaims@imglobal.com

Paper claim forms are available upon request by contacting the numbers or email above.

You have 10 days to review your plan after purchase and make sure it's the right fit for your trip.

If the plan does not meet your needs, you may cancel your plan within this 10-day review period for a full refund - provided your trip has not started and no claim has been filed. If you depart on your trip before the review period ends, the review period automatically ends at departure.

Important

After the 10-day review period, the plan becomes non-refundable.

This means refunds are not available once the review period has passed -  even if your travel plans change after purchase.

If your plans do change after the free look period has ended, your coverage may be eligible to transfer to a new trip, depending on the situation. Our team is happy to help review your options. Submit a Change Request and we'll work through it with you.

Free Look Period at a Glance

Purchase with Confidence

The free look period means you can enroll in TripArmor before your trip details are fully confirmed, knowing you have time to review the coverage carefully.

To cancel within the free look period, contact our agency or IMG directly. For questions about your coverage, please reach out before purchasing — we're always happy to help.

Need to Make a Change to Your TripArmor® Plan Post Departure Plan?

We understand that mission trips and group travel don’t always stay fixed.

If your plans change - whether it’s a traveler being replaced, dates shifting, or details being finalized - updates can often be made up until departure.

👉 The best way to request a change is through our Change Request Form.

Our team will review your request and guide you through the next steps.

Need Help Getting Started? 

Everything you need to enroll, update, or manage your TripArmor® plan—step by step.

▶️ How to Enroll -  Video Guide

Watch a step-by-step walkthrough of the TripArmor enrollment process. Quick, clear, and easy to follow.

👉 How to Enroll - Step-by-Step Guide 

Follow a simple, step-by-step walkthrough of the TripArmor® enrollment process. Perfect if you prefer to move at your own pace and see exactly what to enter along the way.

📄Click Here to Download Spreadsheet Template

Need to update your plan?

✏️ Change Request Form

Need to update your coverage dates, add a traveler, or make other changes to your plan? Submit a change request through our agency portal.