Claims Support & Information

“Customer service like this is rare today. The team was responsive, knowledgeable, and went above and beyond to make sure we had the right coverage. It gave us a lot of confidence in our decision. It was a pleasure working with them.”

“Health Talents International sends medical volunteers to Guatemala each month to staff our surgical hospital, and we have worked with IMG for a couple of decades. We would not use anyone else. The pricing is economical, the enrollment process is simple, and the staff is unparalleled whenever we need support. We take the welfare of our volunteers very seriously, and it means a great deal to know they are protected when traveling with us.”

“After seeing a close friend lose nearly $12,000 on a trip to Europe without travel insurance, I knew I needed to explore coverage for my own upcoming trip. As an AMAC member, I reached out and am so glad I did. Skyler was professional, courteous, and a pleasure to work with, taking the time to answer all my questions and help me find the right combination of coverage. While I hope I never need to use it, I have great confidence that any claim would be handled just as professionally.”

“Having insurance protection for our trip gave us tremendous peace of mind. Lynette took the time to help us select the right coverage, and I’m incredibly grateful for her guidance. I won’t go anywhere else for travel insurance.”

“We’ve used Mission Trip Travel for many years and have always had a wonderful experience. Their customer service is outstanding, and they are consistently quick to process our travel insurance requests. It’s been such a blessing to work with a team we can truly rely on. I highly recommend them.”

“After a long and stressful day navigating hospitals and language barriers in Italy, Kristen connected us with the right people who could truly help. When my mother-in-law became seriously ill while traveling in Italy and needed to be transported home, it was such a relief knowing someone was there to guide us through every step and help ensure she returned safely.”

“When I became very sick while traveling, the claims process felt overwhelming at times. Alicia was incredible. She was kind, quick to respond, and helped me navigate every step. I’m so thankful for her support and how she truly went above and beyond.”

“After running into challenges with a dental claim, Craig stepped in and advocated on my behalf. Thanks to his involvement, the claim was ultimately approved. I’m incredibly grateful for the support and will continue to use their team for all of my trips. Lynette is terrific as well.”

“This was my first time leading a mission team, and Alicia made the insurance process completely stress-free. She was quick to respond, incredibly helpful, and guided me through everything we needed. I’m so thankful for her support.”

“If it wasn’t for Lynette, we wouldn’t have been able to recover our travel costs after my wife’s unexpected health diagnosis. Her service and dedication truly made all the difference. If there were a survey, we’d give her 10 stars.”

“We compared several travel insurance options and ultimately chose the AMAC plan recommended by the team. It saved us $936 compared to the individual plans we were originally considering. We felt confident in our decision and are so thankful for the guidance and support.”

“This was our first time purchasing travel insurance, and we had so many questions. The team was incredibly knowledgeable, patient, and helpful. It made a huge difference being able to speak with a real person instead of trying to figure everything out on our own. That personal support made the entire process so much easier.”

“After extensive research, our organization found TripArmor to be an excellent combination of affordable cost and essential coverage, especially for unexpected trip interruptions or medical expenses. Alicia and the team at Mission Trip Insurance have been an invaluable resource, always available to answer questions, guide us in the right direction, and help us make the most of the coverage we purchase. Their website is easy to use, documentation is immediate and accessible, and their support has been outstanding. I highly recommend working with them for mission travel insurance.”

“I was on the fence about purchasing travel insurance, but the team took the time to walk me through my options and helped me choose the right policy. During my trip, knowing I had that coverage gave me tremendous peace of mind and allowed me to fully enjoy the experience.”

“I never travel without purchasing trip insurance, and it has been a pleasure working with Insurance Consultants International over the years. Their pricing is very reasonable, and they are always quick to respond to any questions or concerns. It gives me peace of mind knowing they are there if I ever need them.”

“When I had to cancel a trip and file a claim, it was initially denied. Lynette stepped in, helped appeal the decision, and continued advocating on my behalf until it was ultimately approved and paid. I truly don’t think that would have happened without her support.”

“The recent update on how we report our insurance requests has been great! I appreciate that it is a link just for our trips, and I get an email right away about how my request was received. I also appreciate how quickly you and your team are able to respond. You have been great to work with!”

“We have been trusting TripArmor for our international trip insurance needs for several years, and feel very thankful for the excellent service and protection we receive. I especially appreciate how accommodating Mission Trip Insurance is when we need to change countries for a policy or when we have a cancellation. MTI is responsive and supportive, and TripArmor covers all bases. We would recommend this policy to anyone facilitating international mission trips!”

“We have had a relationship with Insurance Consultants for many years, as we’ve arranged TripArmor plans for each of our international short-term mission trips. Every person within the organization has been extremely helpful to us as we’ve asked questions, purchased the plans, and filed any claims. A few years ago, we had a significant issue during a trip that involved a highly respected person involved in our ministry. As we walked through shock and grief, Insurance Consultants not only walked through the claim with us but also cared deeply for us by checking in, praying, and following up for months after the claim was completed. We highly recommend Insurance Consultants for the insurance coverage they offer and even more for the care they offer to their clients. ”

“At VisionTrust, we’re truly thankful for the partnership we’ve had with Mission Trip Insurance. It’s been such a gift to know our teams are covered as they step out in faith to serve others. There’s a real sense of peace that comes with knowing we don’t have to worry about the “what ifs,” and can instead stay focused on the work God has called us to. Working with Alicia has been a joy- she’s always quick to respond, kind, and incredibly professional, which makes everything feel easy and taken care of. We’ve also really appreciated the coverage provided for each of our team members, especially at such a reasonable cost. It’s one more way we’ve seen God provide through the right people and partnerships at just the right time.”