Travel Confidently as an ICI Traveler

For over 25 years, our family-owned team has helped travelers, mission groups, and families protect their journeys with clarity, compassion, and real support.

Craig Robinson

Craig Robinson, Founder, ICI Traveler

 Behind every itinerary is a real person, a real family, and a trip that matters.

We’ve always believed travelers deserve more than a policy. They deserve someone they can trust.

Multigenerational beach vacation

What Makes You an ICI Traveler

Being an ICI Traveler means more than purchasing a policy.

It means traveling with confidence, knowing you have real people available if something goes wrong.

It means understanding your coverage before your trip begins, having guidance when plans change, and knowing someone is there to help if you need support along the way.

Whether you’re leading a mission team, planning a family vacation, taking a cruise, or traveling across the world for work or ministry, we believe every traveler deserves clarity, compassion, and peace of mind.

Because when you travel as an ICI Traveler, you’re not traveling alone.

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What Makes Us Different

You can purchase travel insurance almost anywhere.

What makes ICI Traveler different is the experience behind the coverage.

We believe travel protection should feel personal, not transactional. That’s why our team takes the time to explain options clearly, answer questions honestly, and guide travelers with patience and care.

We’re not a call center.
We’re a family-founded company built on relationships, trust, and real human support.

From mission teams and international travelers to families planning long-awaited vacations, we help travelers feel informed, protected, and confident before they ever leave home.

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It Started With One Question

ICI Traveler began in 1998 as Insurance Consultants International with a simple question. At the time, our founder, Craig Robinson, was working as a stockbroker when a client walked into his office and asked about global health insurance. It wasn't something he specialized in, but instead of turning them away, he said, "Let me see what I can find out for you." That one conversation led to a call with IMG, the start of a new partnership, and the beginning of what would become a lifelong business.

From the very beginning, Craig and his wife Linda built the foundation of the business together. What started as helping one client quickly grew into serving expatriates and long-term missionaries around the world. Over time, that expanded into protecting short-term mission teams, and eventually into travel protection for all types of travelers - from families and vacationers to cruisers, tour groups, and international travelers across the globe.

But the business's growth was never driven by chasing sales. It was shaped by a different mindset - one rooted in faith. After his first mission trip, Craig came back with a clear conviction: this business would be built on trust, service, and a simple prayer: "Lord, send us who You want us to serve." That principle continues to guide everything we do today.

As the company has grown, one thing has remained the same: We believe every traveler deserves clear guidance, honest answers, and someone they can reach when it matters most. We are not a call center. We are a team of real people who take the time to understand each situation, clearly explain coverage, and walk alongside our clients before, during, and after their trips.

Today, as we transition into the ICI Traveler brand, our mission remains the same: helping travelers move forward with confidence through clear guidance, compassionate service, and real human support. 

Meet the Team

Craig Robinson

Craig Robinson

Owner and Managing General Agent

Craig Robinson founded Insurance Consultants International in 1998 and has spent decades helping travelers navigate the unexpected with confidence. He continues to lead ICI Traveler with a focus on trust, clarity, and compassionate service.

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Linda Robinson

Linda Robinson

Vice President

Linda Robinson has been part of the company since the very beginning, helping build the foundation of ICI Traveler alongside her husband, Craig. She oversees accounting and operations that keep the company running smoothly behind the scenes.

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Kristen Butler

Kristen Butler

VP of Operations

Kristen Butler, daughter of Craig and Linda Robinson, has been part of the company since 2006 and oversees the systems, technology, and day-to-day operations that support both the team and the travelers they serve.

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Alicia Cox

Alicia Cox

Director of Mission Travel & Faith-Based Tours

With firsthand experience as a former missionary in China, Alicia Cox specializes in supporting churches, ministries, and faith-based travel groups through every stage of the travel process.

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Lynette Rempel

Lynette Rempel

Director of Luxury Travel

Lynette Rempel serves as Director of Luxury Travel and has been part of the team for 15 years. With a background in the insurance industry, she is known for her expertise, leadership, and a genuine heart for helping others.

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Dusty Boswell

Dusty Boswell

Assistant Director of Luxury Travel

Dusty Boswell supports the luxury travel division with a strong focus on organization, accuracy, and client care. She works closely with advisors and travelers to help ensure a smooth experience from quote to coverage.

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Callie Aunko

Callie Aunko

Director of Leisure Travel and AMAC Division

Callie Aunko helps leisure travelers and AMAC members navigate their coverage options with warmth, patience, and personalized support. Clients often say you can hear her smile through the phone.

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Skyler Buttress

Skyler Buttress

Travel Insurance Advisor

Skyler Buttress brings a strong background in the insurance industry and is known for her attention to detail and dependable client support. She helps travelers navigate coverage with clarity and care.

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Lauren Bauer

Lauren Bauer

Digital Marketing Director

Lauren Bauer leads digital marketing efforts for ICI Traveler, creating educational content and campaigns that help travelers better understand their coverage and options.

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Krystal Boudreau

Krystal Boudreau

Marketing and Missions Assistant

Krystal Boudreau supports both the marketing and mission travel teams, helping faith-based organizations stay organized, informed, and connected throughout the travel process.

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Wendy DeMatto

Wendy DeMatto

Client Care Specialist

Wendy DeMatto supports clients and the team through detailed administrative and service work, helping ensure day-to-day operations run smoothly and efficiently.

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Jordan Green

Jordan Green

Luxury Travel Insurance Advisor

Jordan Green supports the luxury travel division by helping travelers and advisors navigate coverage options with accuracy, responsiveness, and attention to detail.

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Amanda Josserand

Amanda Josserand

Global Health Insurance Coordinator

Amanda Josserand supports the company’s global health insurance division by assisting with client records, renewals, and administrative coordination for international coverage programs.

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Our annual team trip celebrating a job well done and the travelers we've had the privilege to serve.

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Trusted by ICI Travelers Around the World