Can I change or cancel my TripArmor policy?

Can I Change or Cancel My TripArmor Policy?

Yes—changes and cancellations can be made to your TripArmor policy, but they must be requested in writing and meet certain timing requirements.

To keep your coverage accurate and to ensure the plan administrator has a record of your request, all changes must be submitted using our online request form.

To Request a Change

You can request corrections such as:

• Traveler name or date corrections

• Departure or return date changes

• Trip cost updates

• Adding or removing travelers

All change requests must be submitted at:
🔗 https://www.icitraveler.com/mti-change-request

💡 We require all change requests to be made in writing for documentation and compliance purposes.
🔔 Changes must be requested prior to your scheduled departure date and before any claim is filed or benefit used.

To Cancel Your Policy

To cancel your TripArmor policy for a refund:

• Submit your request through the change request form

• Ensure the request is received before your departure date

• No claims can have been filed or benefits used (e.g., Teladoc, medical coverage)

Approved refunds are processed through the plan administrator and typically appear within 7–10 business days.

Important Notes

• Policies cannot be canceled once your trip has begun.

• Name corrections and minor updates can be made with no penalty if submitted on time.

• For rescheduled trips, we may be able to adjust your travel dates instead of canceling.

⚖️ Important Information

This article is provided for general informational purposes only and does not guarantee coverage or benefit eligibility. Travel insurance plans vary by provider, and all benefits are subject to the terms, conditions, limitations, and exclusions of the policy purchased.

ICI Traveler is not the insurance carrier or claims department and cannot determine claim outcomes. All coverage decisions, claim approvals, and reimbursements are made solely by the licensed insurance company or claims administrator identified in your policy documents.

We encourage every traveler to review their complete policy documents to fully understand their coverage.

💙 Need Help? The ICI Traveler Team Is Here for You    

We're here when you need us. Before reaching out, we encourage you to explore our 🔎 Help Center, where you'll find answers
to hundreds of common travel insurance questions, coverage explanations, travel tips, and policy guidance.

📧 For general questions and non-urgent support: support@icitraveler.com

📞 For urgent questions or assistance before or during your travels: (800) 576-2674 / (719) 573-9080

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